We have contracts with the majority of private health insurance funds. Before admission, we will check your fund details.
If your private health insurance does not fully cover your stay, we will let you know your estimated out-of-pocket expenses. You will need to pay this before admission.
You are not required to pay the portion of your account covered by your private health fund. We will claim those benefits on your behalf. As part of our policy on informed financial consent, we will give you an estimate of your expenses and a form to sign.
Effective 1 April 2018, Australian Government changes to private health insurance coverage for mental health services will take effect.
Read about these changes, and how it may apply to you.
If you are an uninsured, self-funded patient, you will need to pay a deposit based on an estimated length of stay of at least one week in advance. Our admission and assessment coordinator will give you more information about this as part of the admission process.
Marian Centre is a Tier 1 provider for the Department of Veterans' Affairs (DVA) and provider to the Australian Defence Force.
As part of this relationship, we provide a range of psychiatric and mental health services to eligible defence personnel, veterans and war widows, including:
Veterans
If you are an eligible veteran or war widow, you will not receive an account for personal expenses for treatment at the Marian Centre.
For pharmacy and personal items you have purchased, not related to your admission diagnosis, you will receive an account.
Australian Defence Force personnel
If you are an eligible defence force personnel, you will not have any personal expenses for treatment at the Marian Centre and you will not receive an account.
For pharmacy and personal items you have purchased, not related to your admission diagnosis, you will receive an account.
DVA and Australian Defence Force patients will have a shared room as part of our agreement. You will share a room with a person of the same gender.
Some DVA and Australia Defence Force patients are eligible to have transport arranged for them. Contact DVA.
Patients can pre-arrange transport vouchers with their doctor or health professional before admission to cover their return journey.
If you are a DVA, you must have your admission approved before admission. The DVA will receive your account to pay us directly.
Australian Defence Force personnel will need to have a DAN number prior to admission. Your account will be sent directly to the Australian Defence Force for payment.
For more information about DVA or Australian Defence Force admissions, contact the DVA on 133 254 or your local Veterans’ Affairs office on 1800 838 372. Visit DVA.
If you are claiming workers' compensation, you must have your claim approved before admission. Your workers' compensation insurer will receive your account to pay us directly.
After you leave hospital, you may receive an account for other charges incurred during your stay that are not the responsibility of the hospital. This may include charges for medications not related to your admission or diagnosis.
