Patient Feedback
We welcome your feedback and suggestions on how we can improve our service.
Your feedback is welcome
Mental health inpatient survey
At the end of your inpatient hospital admission, before leaving hospital you will be asked to complete our mental health inpatient survey. Completion of this survey allows us to better understand the care you received, and help us to improve the care and services we provide.
In-hospital feedback
If you are a patient currently in hospital with a complaint or a concern, we encourage you to discuss this with your nurse in the first instance.
If you have had a positive experience with one of our staff, we are interested in hearing about this also. The hospital has a staff recognition program and seeks to recognise staff who provide exceptional care and service. There are staff excellence feedback cards for patient and carers, located throughout Marian Centre, that can be completed and returned to reception.
Consumer focus groups
Marian Centre has a Consumer and Carer Advisory Committee which meet monthly. Any previous patients or carers are able to become involved in this group by contacting us below.
General feedback
For general feedback and enquiries, please contact us using the enquiry form provided.